About AlphaPro
AlphaPro is a finance-focused application that helps users receive stock market insights and buy/sell recommendations shared by advisors. Whether you need help with your account, payments, or app usage, we're here to assist you.
Contact Support
If you need help with account access, payments, app usage, technical issues, or have any feedback or queries, please reach out to us.
Email Support
Frequently Asked Questions
How do I create an account?
Open the app and sign up using one of the available methods: Sign in with Google, Sign in with Apple, or register with your email and password. You can also log in using your RA ID.
I can't log in. What should I do?
Ensure you are using the correct credentials for your chosen login method (Google, Apple, email/password, or RA ID). If the issue persists, contact us at
[email protected].
How do I connect my broker account?
Navigate to the Portfolio section, tap "Connect Broker", select your broker from the list, and follow the on-screen instructions to link your account.
How do I view my portfolio recommendations?
After logging in, go to the Portfolio tab to see your manager's latest recommendations and model portfolios.
How do I manage my subscription?
Go to the Subscription section in the app to view your current plan, renew, or change your subscription.
How are payments processed?
Payments are processed securely through third-party payment providers such as Cashfree. We do not store your card or banking details on our servers.
How do I delete my account or data?
Email us at
[email protected] with the subject "Account Deletion Request". We will process your request within 7 business days.
The app is crashing or not loading. What should I do?
Force-close the app and reopen it. Make sure both the app and your iOS are updated to the latest version. If the problem continues, contact our support team.